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Navigating Managed Care in Hearing Healthcare

I’ll never forget the moment, in 2009, when my primary care physician asked: “So, what do you do for a living?” Upon learning that I was on the practice management and business consulting side of the hearing industry, she immediately dove into ranting and raving about diminishing insurance reimbursements. Once she finally got around to …

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CQ Audiology Advisory Council

Exciting Things to Come from the CQ Audiology Advisory Council

CQ Partners 20-person Council is comprised of Audiologists from all across the country in a variety of clinical settings; all with a common goal of bridging clinical and business best practices to better serve patients with hearing loss. Purpose of The Council The Council brings together experts in the field of audiology and provides our …

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Leading Through Data-Driven Insights: How to Go From “I Think” to “I Know”

I joined the hearing healthcare field about 35 years ago, serving in a variety of sales, sales leadership, and training roles. Historically, it has been a relatively low volume, high margin industry. We have seen more change in the last five years than in the past three decades combined. Consumers have more choices than ever …

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What You Need to Know to Make an Informed Decision About Medicare Advantage

At CQ Partners, we believe that information is power and for you to continue to make informed decisions around managed care, we asked, Edward Braun, Senior Vice President, Managed Care, and Corporate Partnerships at Demant, for insight on Medicare Advantage and its continued growth. Medicare Advantage, often referred to as Medicare Part C or MA, …

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How to Avoid and Solve Conflicts in the Workplace

Workplace conflicts are inevitable. A group of people with diverse cultural and intellectual backgrounds, experiences, opinions, and beliefs, aren’t always going to see eye-to-eye. And that’s a good thing! As the practice leader, it’s your responsibility to maintain a cohesive work environment. Left unresolved, even minor disagreements between employees can hurt staff productivity, engagement, and …

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How to Build Your Company Brand by Hiring for Culture and Engagement

It’s estimated that there will be 20,000 job openings for audiologists in the U.S. by 2028. Unfortunately, there are not enough licensed professionals in the field, audiology programs in the U.S., or students in those programs to keep up with accelerating demand. In fact, there may be more audiologists retiring from the profession over the …

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Thinking About Hiring a Practice Development Representative? Find Out What You Need to Know!

When hearing aid dispensing practices first open their doors, most of the responsibilities, including marketing the practice, fall on the owner. But as the practice grows, it becomes healthier for the practice, and the owner themselves, to hand off some responsibilities to other employees. Ultimately your staff will become a key factor in driving your …

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Why Externships Are a Win-Win for Students and Practices

Fourth-year externships are an integral part of any Doctor of Audiology (Au.D.) program at an accredited university. But that doesn’t mean that externship programs only favor students. In this post, I’ll explain how the externship system is a win-win for both fourth-year externs and the clinics that employ them. Side note: normally, externships for 2021 …

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Candidate Care: Why It Matters and Five Tips to Improve It

One thing we know about today’s candidate market is that it will be more competitive tomorrow. And, as hiring becomes more aggressive, a skills shortage is soon to follow. Don’t let the record high unemployment rate fool you—the healthcare job market is just as competitive as it was pre-pandemic. That’s why it’s important to understand …

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