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People and culture blog

Year-Round Success: Strategies for Nurturing People and Culture

When it comes to running a thriving healthcare business, I’m a firm believer that nothing is more important than the people and the culture. These two elements are symbiotic in nature, and without intentionality, can take on a life of their own. These can feel like intangible concepts – so let’s talk about some concrete …

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Reconnect 2024

Experience the Impact of Reconnect ‘24

Relive hearing healthcare’s favorite event! Reconnect ’24 left us ready to face new challenges and achieve the growth we desire. Just a few of the highlights include connecting at our festive welcome party, learning how to reach our goals with courage, trust, and vulnerability with Nicole Malachowski, and practicing gratitude and self-care with Shannon Cassidy. …

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Employee Engagement Strategies

Employee Engagement: How to Manage, Develop, and Keep Great Employees

In today’s labor market, retaining a good team can be just as difficult as finding good candidates in the first place. Employees have new motivations and strong values, and a lot of options in the job market. The answer to developing and keeping a successful team lies in employee engagement. When your practice focuses on …

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Reconnect 24 Keynote Address

Introducing Reconnect ’24 Keynote Address: Nicole Malachowski

Reconnect ’24 is a hearing healthcare event unlike any other. Attendees will experience impactful learning opportunities from top industry professionals, effective team-building events, and unforgettable entertainment. When you attend Reconnect ’24, your entire team will attend an inspiring keynote address given by world-renowned speaker, Nicole Malachowski. Here is what you need to know about the …

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How to Make Great First Impressions

Everything You Need to Know About Making Great First Impressions

The first impression you have on a patient can make or break their hearing health journey. In fact, a recent clinical study concluded that a first impression has a strong impact on how patients perceive a healthcare professional’s communication approach and can help to facilitate or inhibit further interaction. Patients can take years to seek …

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Hearing Care - Motivate Your Employees

Engagement & Culture: How to Motivate Your Staff

Leading a practice in the climate of today’s workforce is challenging and stressful, but most of all, extremely rewarding. Being a leader means more than just telling your staff what to do. It means getting to know them, creating a common mission, and helping them develop in their career. Figuring out what drives your staff …

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