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Ridgely Samuel

Employee Engagement Strategies

Employee Engagement: How to Manage, Develop, and Keep Great Employees

In today’s labor market, retaining a good team can be just as difficult as finding good candidates in the first place. Employees have new motivations and strong values, and a lot of options in the job market. The answer to developing and keeping a successful team lies in employee engagement. When your practice focuses on …

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insurance paperwork and hearing health

Navigating Managed Care in Hearing Healthcare

I’ll never forget the moment, in 2009, when my primary care physician asked: “So, what do you do for a living?” Upon learning that I was on the practice management and business consulting side of the hearing industry, she immediately dove into ranting and raving about diminishing insurance reimbursements. Once she finally got around to …

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