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Julie Gesuale

Hiring in hearing

Hiring in Hearing Healthcare: ​Traits that Matter, Vetting for Culture & Driving Engagement​

As the hearing healthcare industry continues to see major changes, it’s important to make sure you have the right team with you to support your goals, but how do you build that team? When and who should you hire? How do you get the best candidate to stay? Here are some important things to consider …

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Five Simple Ways to Create a Five-Star Patient Experience

Think about the last time you received top-notch customer service. Did your doctor call to check up on you the day after a procedure? Did a restaurant give you extra sauces and napkins with your delivery? Did your accountant send a handwritten note on your birthday? Now think about the last time you received terrible …

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