Management 2 | CQ Partners

How to Avoid and Solve Conflicts in the Workplace

Human Resources, Management / By Dawn Bauer

Workplace conflicts are inevitable. A group of people with diverse cultural and intellectual backgrounds, experiences, opinions, and beliefs, aren’t always going to see eye-to-eye. And that’s a good thing! As the practice leader, it’s your responsibility to maintain a cohesive work environment. Left unresolved, even minor disagreements between employees can hurt staff productivity, engagement, and …

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How to Build Your Company Brand by Hiring for Culture and Engagement

Business Development, Leadership, Management, Recruiting / By Ernie Paolini

It’s estimated that there will be 20,000 job openings for audiologists in the U.S. by 2028. Unfortunately, there are not enough licensed professionals in the field, audiology programs in the U.S., or students in those programs to keep up with accelerating demand. In fact, there may be more audiologists retiring from the profession over the …

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Thinking About Hiring a Practice Development Representative? Find Out What You Need to Know!

Human Resources, Leadership, Management, Recruiting / By CQ Partners

When hearing aid dispensing practices first open their doors, most of the responsibilities, including marketing the practice, fall on the owner. But as the practice grows, it becomes healthier for the practice, and the owner themselves, to hand off some responsibilities to other employees. Ultimately your staff will become a key factor in driving your …

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Seven Tips for Protecting Your Business’s Data

Business Development, Human Resources, Management / By Bob Lind

It’s Monday morning. You arrive at the office early to get a jump on the week ahead. You log into your computer, take a sip of coffee, and suddenly you have a sinking feeling as you read the message on your screen: “All your files have been encrypted. Pay the ransom within 72 hours or …

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Why Externships Are a Win-Win for Students and Practices

Leadership, Management, Recruiting / By Ira Disman

Fourth-year externships are an integral part of any Doctor of Audiology (Au.D.) program at an accredited university. But that doesn’t mean that externship programs only favor students. In this post, I’ll explain how the externship system is a win-win for both fourth-year externs and the clinics that employ them. Side note: normally, externships for 2021 …

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Candidate Care: Why It Matters and Five Tips to Improve It

Leadership, Management, Recruiting / By Jason DiOttavio

One thing we know about today’s candidate market is that it will be more competitive tomorrow. And, as hiring becomes more aggressive, a skills shortage is soon to follow. Don’t let the record high unemployment rate fool you—the healthcare job market is just as competitive as it was pre-pandemic. That’s why it’s important to understand …

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Beyond the Resume: Finding the Right Candidate for Your Practice

Leadership, Management, Recruiting / By Dawn Bauer

There is more to recruiting than combing through a stack of resumes. Anyone can look good on paper. There are countless websites and resources devoted to helping job seekers paint their best selves on paper. It’s also easy to embellish or, even, lie on a resume. CQ’s recruiting team prides itself on being expeditious yet …

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Top 5 Reasons a Business Plan is Key to Your Success in 2021

Business Development, Management, Results, Tracking / By Jessica Shah

Exactly one year ago, my uncle decided to set out for an adventure of a lifetime. He rode his bicycle across the country from Astoria, Oregon to Astoria in Queens, New York. He took his time to research his route, his stops, the equipment he needed, and the different types of terrain he would face. …

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Are You Empowering Your Front Office to Drive Revenue? Three Questions to Ask Yourself!

Leadership, Management / By Miki Follin

The Front Office Professional (FOP) is essential to an effective and efficient hearing healthcare office. Both in-person and over the phone, FOPs are key in establishing rapport with patients, creating a positive first impression, and helping to drive opportunities. Many practice owners overlook that their front office staff can and should do more than answer …

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How You React to the Current Circumstances Could Define the Future of Your Business

Business Development, Leadership, Management / By Kari Londo

What do you get when you mix a global pandemic + unprecedented unemployment + peaceful protests for social justice mixed with destructive riots? The answer: a world in crisis mode. How does that make you feel? Defeated? Like there’s nothing that you can personally do to change the course of events? Of course, we all …

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Management