employee training

Employee Engagement Strategies

Employee Engagement: How to Manage, Develop, and Keep Great Employees

In today’s labor market, retaining a good team can be just as difficult as finding good candidates in the first place. Employees have new motivations and strong values, and a lot of options in the job market. The answer to developing and keeping a successful team lies in employee engagement. When your practice focuses on […]

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Opportunity Mindset

How Your Opportunity Mindset Results in Effective Scheduling

What does it take to fill your schedule with real opportunities? There are many factors impacting the hearing healthcare industry today, whether it’s over-the-counter devices, big box stores, managed care, or unlimited marketing budgets. Whatever is challenging you, you have to think differently in order to move forward. An opportunity mindset is focused on true

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Reconnect '22 Audiology Industry

How to Make the Most Out of Your Reconnect ’22 Experience

With Reconnect ’22 just on the horizon, people are asking: how can each attendee get the most out of the event? There’s plenty of value in just being at Reconnect, but by coming prepared with an idea of what you’re hoping to gain and a post-event plan, you can elevate your experience and put yourself

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CQ Audiology Advisory Council

Exciting Things to Come from the CQ Audiology Advisory Council

CQ Partners 20-person Council is comprised of Audiologists from all across the country in a variety of clinical settings; all with a common goal of bridging clinical and business best practices to better serve patients with hearing loss. Purpose of The Council The Council brings together experts in the field of audiology and provides our

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Tinnitus Awareness in February

How I Talked a Tinnitus Patient off the Ledge in 4 Steps

When a tinnitus patient comes into your office, they are likely already overwhelmed with how it is impacting their life, and they may even have frustrations with how their tinnitus has been addressed in the past. The phrase “learn to live with it” is sometimes used as the catch-all for tinnitus problems.  While all of

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Practice Differentiation: Seven Areas of Best Practice

The most important asset you have as a business owner/administrator is the people that work for you and the brand that you create to support your patients. The question we’re asked most often as practice consultants is “How can we set our practice apart from our competition and protect ourselves from industry disruptors?” Below are

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10 Tips for Delivering Effective Year-End Employee Performance Reviews

It’s that time of year again—time to think about the future of your business, set key objectives for the upcoming year, and conduct your annual employee performance evaluations. For many employees, performance reviews are one of the most nerve-wracking work conversations they’ll have all year. In fact, 22 percent of office workers say performance reviews

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Patient Trust: Why It’s Important and Five Ways to Build It

According to the FBI, millions of elderly Americans fall victim to some type of financial scam or confidence scheme every year. If that’s not enough cause for concern, they’re being inundated by industry disrupters—managed care, discount plans, big boxes, and OTC (Bose and Apple)—after spending more than a year in isolation, fearing for their health

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