52.1% of hearing aid purchasers stated that a companion was a major influence on their decision to move forward with hearing aids, but why? The difference that having a companion, or third party, present makes on patient care is tremendous, but to see that difference, your entire practice needs to believe in the benefits of …
Companions: Your Game-Changer for Patient Appointments Read More »
With the rise of managed care in hearing healthcare, practices are working harder than ever to grow their revenue, but that doesn’t mean your goals are unreachable. With an understanding of your current business and the adjustments you need to make, you can stay on track to grow your practice. Here is a breakdown of …
Patients have come to expect (and demand) easy interactions, convenient access, and an experience free from barriers. Do you have solutions? Other industries have primed patients to have high expectations when it comes to the experience they have with you. Think about it! Your patients can purchase their groceries online through Instacart, place their coffee …
Pave the Way to a Smooth (and Profitable) Patient Journey Read More »
Many of us entered the audiology profession due to a desire to help people and give back. Of course, experiencing an individual hear for the first time with their new hearing devices or cochlear implant can be lifechanging, but what if we could also be lifesaving for our patients? If we begin to embrace practicing …
Are you offering ear cleaning services in your hearing healthcare office? If not, you may want to consider it. It will not only become a valuable service, it will also make you stand out from your competition. I started ear cleaning services about 5 years ago because my patients were asking for it! They didn’t …
When a tinnitus patient comes into your office, they are likely already overwhelmed with how it is impacting their life, and they may even have frustrations with how their tinnitus has been addressed in the past. The phrase “learn to live with it” is sometimes used as the catch-all for tinnitus problems. While all of …
How I Talked a Tinnitus Patient off the Ledge in 4 Steps Read More »
The most important asset you have as a business owner/administrator is the people that work for you and the brand that you create to support your patients. The question we’re asked most often as practice consultants is “How can we set our practice apart from our competition and protect ourselves from industry disruptors?” Below are …
Practice Differentiation: Seven Areas of Best Practice Read More »
Industry influencers are creating a defining moment for hearing healthcare businesses. Will yours be among those that rise to the challenge and thrive? When you combine the economic decline created by the pandemic last year with the increasing presence and influence of Third Party Administrators (TPAs) and brand-name OTC options, it’s easy to get overwhelmed …
Define a Winning Business Strategy with Our Four Elements of C-A-R-E Read More »
Over the last year, businesses have faced the daunting task of trying to keep their doors open while remaining profitable during the pandemic. This has forced many to change their practices to accommodate customers safely in the new environment. A significant change in the hearing healthcare industry has of course been the utilization of remote …
Tips for Optimizing Your Teleaudiology Techniques & Environment Read More »
Think about the last time you received top-notch customer service. Did your doctor call to check up on you the day after a procedure? Did a restaurant give you extra sauces and napkins with your delivery? Did your accountant send a handwritten note on your birthday? Now think about the last time you received terrible …
Five Simple Ways to Create a Five-Star Patient Experience Read More »
Engagement & Culture: How to Motivate Your Staff
Leading a practice in the climate of today's workforce is stressful but rewarding...
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How CQ Partners and Their Members are Making a Difference in the NFL Community
For over a decade, CQ Partners has been developing an important relationship with NFL...
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Companions: Your Game-Changer for Patient Appointments
52.1% of hearing aid purchasers stated that a companion was a major influence on their...
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CQ Partners works with high-achieving hearing healthcare providers who strive for excellence in patient care, professional development, and practice profitability. Learn from us and learn from our community of 1,000 growth-minded members. A true partnership means that all parties are engaged, open-minded, and solution oriented. If that sounds like you, CQ Partners is the perfect fit for your business.
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