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Miki Follin

Opportunity Mindset

How Your Opportunity Mindset Results in Effective Scheduling

What does it take to fill your schedule with real opportunities? There are many factors impacting the hearing healthcare industry today, whether it’s over-the-counter devices, big box stores, managed care, or unlimited marketing budgets. Whatever is challenging you, you have to think differently in order to move forward. An opportunity mindset is focused on true …

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Are You Empowering Your Front Office to Drive Revenue? Three Questions to Ask Yourself!

The Front Office Professional (FOP) is essential to an effective and efficient hearing healthcare office. Both in-person and over the phone, FOPs are key in establishing rapport with patients, creating a positive first impression, and helping to drive opportunities. Many practice owners overlook that their front office staff can and should do more than answer …

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