I joined the hearing healthcare field about 35 years ago, serving in a variety of sales, sales leadership, and training roles. Historically, it has been a relatively low volume, high margin industry. We have seen more change in the last five years than in the past three decades combined. Consumers have more choices than ever …
Leading Through Data-Driven Insights: How to Go From “I Think” to “I Know” Read More »
I know what you might be thinking: “Uh oh—must be another one of those CQ buzzwords!” But, at least it’s not another acronym, right? All jokes aside, opportunity mindset is essentially a way of thinking and doing—an intentional, positive, and action-oriented attitude. And it relates to everyone in the practice, regardless of his/her position. A …
Opportunity Mindset: Why It Matters and How to Adopt it in Your Practice Read More »
Exactly one year ago, my uncle decided to set out for an adventure of a lifetime. He rode his bicycle across the country from Astoria, Oregon to Astoria in Queens, New York. He took his time to research his route, his stops, the equipment he needed, and the different types of terrain he would face. …
Top 5 Reasons a Business Plan is Key to Your Success in 2021 Read More »
The Front Office Professional (FOP) is essential to an effective and efficient hearing healthcare office. Both in-person and over the phone, FOPs are key in establishing rapport with patients, creating a positive first impression, and helping to drive opportunities. Many practice owners overlook that their front office staff can and should do more than answer …
Are You Empowering Your Front Office to Drive Revenue? Three Questions to Ask Yourself! Read More »
While today’s unemployment rate, due to the ongoing pandemic, is significantly higher than it was three months ago, it is sure to fall as the economy comes back and small businesses work to restore payroll and headcount in order to conform to Paycheck Protection Program (PPP) loan forgiveness parameters. Rest assured there will, once again, …
Getting it Right: Hiring for Culture and Employee Engagement in a Post COVID World Read More »
What do you get when you mix a global pandemic + unprecedented unemployment + peaceful protests for social justice mixed with destructive riots? The answer: a world in crisis mode. How does that make you feel? Defeated? Like there’s nothing that you can personally do to change the course of events? Of course, we all …
How You React to the Current Circumstances Could Define the Future of Your Business Read More »
As the Coronavirus (COVID-19) forces more employees to work from home, businesses are adapting to new remote work business models as quickly and effectively as possible. Many of you are already adjusting to a workforce that performs some duties at home. Although technology makes this process easier, organizations are looking for ways to replicate their …
When building our new home, the first thing they put down was the foundation. Homes in Texas aren’t built with basements, so pouring a concrete slab seemed like it should’ve been a quick and easy process. But it took two whole weeks while I watched the contractors level, spread tension cables, pour the concrete, and …
Block Scheduling: Questions to Ask Yourself Now to Prepare for the Future Read More »
In times of crisis people often ask, “How did we get here and what do I do?” The current business landscape is quite challenging to say the least. One of the biggest decisions Practice Owners have had to make is what to do with their people. Even while adhering to the shelter-in-place orders many states …
Planning for Success Starts with a Strong Foundation Read More »
The most important asset that you have as a business owner/manager is the people that work for you. The lesson I’ve learned from any underdog sports movie (i.e. The Mighty Ducks, Dodgeball, Cool Runnings, Step Up 2, should I keep going?) is that you can take a ragtag group of misfits and turn them into …
Year-Round Success: Strategies for Nurturing People and Culture
When it comes to running a thriving healthcare business, I’m a firm believer...
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Employee Spotlight: Liz Rutkowski
For nearly five years, Liz Rutkowski has been helping practices succeed...
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Experience the Impact of Reconnect ‘24 (VIDEO)
Relive hearing healthcare’s favorite event! Reconnect ’24 left us ready...
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CQ Partners works with high-achieving hearing healthcare providers who strive for excellence in patient care, professional development, and practice profitability. Learn from us and learn from our community of 1,000 growth-minded members. A true partnership means that all parties are engaged, open-minded, and solution oriented. If that sounds like you, CQ Partners is the perfect fit for your business.
CQ Partners | 225 Wilmington West Chester Pike, Chadds Ford, PA 19317 | 800-984-3272
