employee development 2

Are You Empowering Your Front Office to Drive Revenue? Three Questions to Ask Yourself!

The Front Office Professional (FOP) is essential to an effective and efficient hearing healthcare office. Both in-person and over the phone, FOPs are key in establishing rapport with patients, creating a positive first impression, and helping to drive opportunities. Many practice owners overlook that their front office staff can and should do more than answer …

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How to Lead Productive Company Meetings Online

Business Development, Leadership, Management / By CQ Partners

As the Coronavirus (COVID-19) forces more employees to work from home, businesses are adapting to new remote work business models as quickly and effectively as possible. Many of you are already adjusting to a workforce that performs some duties at home. Although technology makes this process easier, organizations are looking for ways to replicate their …

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Block Scheduling: Questions to Ask Yourself Now to Prepare for the Future

Business Development, Leadership, Management / By CQ Partners

When building our new home, the first thing they put down was the foundation. Homes in Texas aren’t built with basements, so pouring a concrete slab seemed like it should’ve been a quick and easy process. But it took two whole weeks while I watched the contractors level, spread tension cables, pour the concrete, and …

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Planning for Success Starts with a Strong Foundation

Business Development, Leadership, Management / By CQ Partners

In times of crisis people often ask, “How did we get here and what do I do?” The current business landscape is quite challenging to say the least. One of the biggest decisions Practice Owners have had to make is what to do with their people. Even while adhering to the shelter-in-place orders many states …

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Four Steps to Create a Dream Team

Leadership, Management / By Ridgely Samuel

The most important asset that you have as a business owner/manager is the people that work for you. The lesson I’ve learned from any underdog sports movie (i.e. The Mighty Ducks, Dodgeball, Cool Runnings, Step Up 2, should I keep going?) is that you can take a ragtag group of misfits and turn them into …

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Driving Your Team to Peak Performance in 4 Easy Steps!

Business Development, Leadership / By CQ Partners

My grandmother was a strong, opinionated woman who was always good for a quote. One of the things she always said was, “As much as things change, the more they stay the same.” As a child, it made little sense to me but as I grew older, I recognized the true genius of those words. …

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Rethinking Business Done Well

Business Development, Leadership, Recruiting / By CQ Partners

I recently sat down over a two-day period with the Owners and Directors of Operations of 15 large hearing care practices. This group collectively represents some of the more efficient organizations in our industry, each one easily within the top five percent in terms of direct impact delivered and overall revenue. Over the course of …

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Drive the Highest Levels of Growth Through Employee Engagement

Recruiting / By Ernie Paolini

Your brand is who you are. It’s how your community, patients, current and prospective employees, and competitors perceive you. It’s reflected by the team that you’ve assembled, for better or worse. And, it is intentional (i.e. it does not occur by accident)—you create it, you develop it, you maintain it, you own it. Now think …

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Final Rule on Overtime: Everything You Need to Know for 2020

Planning / By Jodi Bryan

Last month, the U.S. Department of Labor published its long-awaited Final Rule to the “white collar” overtime exemptions which will go into effect on January 1, 2020. The federal Fair Labor Standards Act (FLSA) overtime rule determines whether employees are eligible or exempt for overtime pay. To be exempt from overtime under the FLSA, employees …

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Four Ways to Inspire & Motivate Your Staff

Recruiting / By Jason DiOttavio

Is your team happy, productive, and motivated? Do they care about what they do and what the company stands for? Unengaged employees are a common problem for any type of business in any industry. In fact, according to Gallup’s “State of the American Workplace” Report, over half of the U.S. workforce is not engaged. In …

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