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employee development

Employee Engagement Strategies

Employee Engagement: How to Manage, Develop, and Keep Great Employees

In today’s labor market, retaining a good team can be just as difficult as finding good candidates in the first place. Employees have new motivations and strong values, and a lot of options in the job market. The answer to developing and keeping a successful team lies in employee engagement. When your practice focuses on …

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Hearing professional asking for raise

5 Questions to Consider When Your Providers Ask for a Raise

With the cost of living on the rise and patient bases growing, it’s only expected that your providers will ask for an increase in compensation. Deciding if and how much of a raise is possible can be difficult, but a talented provider is worth the consideration. Here are five questions to ask yourself when deciding …

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10 Tips for Delivering Effective Year-End Employee Performance Reviews

It’s that time of year again—time to think about the future of your business, set key objectives for the upcoming year, and conduct your annual employee performance evaluations. For many employees, performance reviews are one of the most nerve-wracking work conversations they’ll have all year. In fact, 22 percent of office workers say performance reviews …

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Patient Trust: Why It’s Important and Five Ways to Build It

According to the FBI, millions of elderly Americans fall victim to some type of financial scam or confidence scheme every year. If that’s not enough cause for concern, they’re being inundated by industry disrupters—managed care, discount plans, big boxes, and OTC (Bose and Apple)—after spending more than a year in isolation, fearing for their health …

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How to Build Your Company Brand by Hiring for Culture and Engagement

It’s estimated that there will be 20,000 job openings for audiologists in the U.S. by 2028. Unfortunately, there are not enough licensed professionals in the field, audiology programs in the U.S., or students in those programs to keep up with accelerating demand. In fact, there may be more audiologists retiring from the profession over the …

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Thinking About Hiring a Practice Development Representative? Find Out What You Need to Know!

When hearing aid dispensing practices first open their doors, most of the responsibilities, including marketing the practice, fall on the owner. But as the practice grows, it becomes healthier for the practice, and the owner themselves, to hand off some responsibilities to other employees. Ultimately your staff will become a key factor in driving your …

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Opportunity Mindset: Why It Matters and How to Adopt it in Your Practice

I know what you might be thinking: “Uh oh—must be another one of those CQ buzzwords!” But, at least it’s not another acronym, right? All jokes aside, opportunity mindset is essentially a way of thinking and doing—an intentional, positive, and action-oriented attitude. And it relates to everyone in the practice, regardless of his/her position. A …

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