Join us for the most exciting event of the year!
Which courses are right for me?
At Reconnect ’22, there is specialized training for you and every member of your staff! CQ Partners has designed eight different tracks so that everyone has the opportunity to become an expert in their specific area of focus. The course assignments for each track are simply recommendations. Reconnect attendees are encouraged to customize their breakout schedules to meet their personal learning and development needs.
These courses are geared toward practices that are: smaller in size, are a start-up, or are new to the latest business and marketing strategies.
Day 1: Session 1
Plan with a Purpose: Your 2023 Marketing Strategy
Day 1: Session 2
Benchmarking: How to Use Your P&L and KPIs to Your Advantage
Day 2: Session 3
Your Patients are Online—Here’s How to Meet Them
Day 2: Session 4
Engagement & Culture: How to Motivate Your Staff
Day 2: Session 5
Developing the Audiology Leader for Tomorrow—It Just Might Be YOU!
These courses are geared toward the practitioner who is juggling the responsibilities of both running the business and seeing patients, and wants to sharpen their skills in both areas.
Day 1: Session 1
Pave the Way to a Smooth (and profitable!) Patient Journey
Day 1: Session 2
Building a Multi-Generational Practice
Day 2: Session 3
Maximize the Effectiveness of the Patient Experience from Consultation to Follow-Up Care (Part 1)
Day 2: Session 4
Maximize the Effectiveness of the Patient Experience from Consultation to Follow-Up Care (Part 2)
Day 2: Session 5
Developing the Audiology Leader for Tomorrow—It Just Might Be YOU!
These courses are geared toward front office professionals and patient care coordinators.
Day 1: Session 1
Get to Know Your Customer: Understanding the Patient Journey
Day 1: Session 2
Companions: Your Game-Changer for Patient Appointments
Day 2: Session 3
You Only Get One Chance: Making a Great First Impression
Day 2: Session 4
How Opportunity Mindset Results in Effective Scheduling
Day 2: Session 5
Patient Recall: How to Make It Work (Without Outsourcing!)
These courses are geared toward practice development specialists or individuals responsible for promoting the business.
Day 1: Session 1
Plan with a Purpose Your 2023 Marketing Strategy
Day 1: Session 2
Time Management—Yes, it IS Possible!
Day 2: Session 3
Developing the Audiology Leader for Tomorrow—It Just Might Be YOU!
Day 2: Session 4
What You’ve Always Wanted to Know About Community Outreach
Day 2: Session 5
Pave the Way to a Smooth (and profitable!) Patient Journey
These courses are geared toward well-established practices that would like to take their business development and marketing strategy to the next level, or owners who are looking to retire or sell their practice.
Day 1: Session 1
De-Escalating Conflict: Why We Should Learn to Disagree Agreeably
Day 1: Session 2
Plan for the Future: Creating Your Own Yellow Brick Road
Day 2: Session 3
Managing Managed Care
Day 2: Session 4
Business Insights: How Understanding Your P&L Will Help You Thrive
Day 2: Session 5
Pave the Way to a Smooth (and profitable!) Patient Journey
These courses are geared toward practice managers.
Day 1: Session 1
Making Your Practice Management System Work for You
Day 1: Session 2
How to Manage, Develop, and Keep Good Employees
Day 2: Session 3
Behavioral Economics & Hiring: Traits that Matter, Vetting for Culture & Driving Engagement
Day 2: Session 4
Transform Your Company Culture with Effective Communication
Day 2: Session 5
Developing the Audiology Leader for Tomorrow—It Just Might Be YOU!
These courses are geared toward hearing care providers.
Day 1: Session 1
Get to Know Your Customer: Understanding the Patient Journey
Day 1: Session 2
Companions: Your Game-Changer for Patient Appointments
Day 2: Session 3
Maximize the Effectiveness of the Patient Experience from Consultation to Follow-Up Care (Part 1)
Day 2: Session 4
Maximize the Effectiveness of the Patient Experience from Consultation to Follow-Up Care (Part 2)
Day 2: Session 5
Get the “Yes”—How to Get Patients to Accept Help
These courses are appropriate for practice leaders and decision makers within ENT Clinics.
Day 1: Session 1
Pave the Way to a Smooth (and profitable!) Patient Journey
Day 1: Session 2
How to Manage, Develop, and Keep Good Employees
Day 2: Session 3
Maximize Audiology Within Your ENT Clinic (Part 1)
Day 2: Session 4
Maximize Audiology Within Your ENT Clinic (Part 2)
Day 2: Session 5
The Hearing Portal: An Innovation in Patient Care
