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People and culture blog

Year-Round Success: Strategies for Nurturing People and Culture

When it comes to running a thriving healthcare business, I’m a firm believer that nothing is more important than the people and the culture. These two elements are symbiotic in nature, and without intentionality, can take on a life of their own. These can feel like intangible concepts – so let’s talk about some concrete …

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Hiring in hearing

Hiring in Hearing Healthcare: ​Traits that Matter, Vetting for Culture & Driving Engagement​

As the hearing healthcare industry continues to see major changes, it’s important to make sure you have the right team with you to support your goals, but how do you build that team? When and who should you hire? How do you get the best candidate to stay? Here are some important things to consider …

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10 Tips for Delivering Effective Year-End Employee Performance Reviews

It’s that time of year again—time to think about the future of your business, set key objectives for the upcoming year, and conduct your annual employee performance evaluations. For many employees, performance reviews are one of the most nerve-wracking work conversations they’ll have all year. In fact, 22 percent of office workers say performance reviews …

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How to Avoid and Solve Conflicts in the Workplace

Workplace conflicts are inevitable. A group of people with diverse cultural and intellectual backgrounds, experiences, opinions, and beliefs, aren’t always going to see eye-to-eye. And that’s a good thing! As the practice leader, it’s your responsibility to maintain a cohesive work environment. Left unresolved, even minor disagreements between employees can hurt staff productivity, engagement, and …

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How to Build Your Company Brand by Hiring for Culture and Engagement

It’s estimated that there will be 20,000 job openings for audiologists in the U.S. by 2028. Unfortunately, there are not enough licensed professionals in the field, audiology programs in the U.S., or students in those programs to keep up with accelerating demand. In fact, there may be more audiologists retiring from the profession over the …

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Thinking About Hiring a Practice Development Representative? Find Out What You Need to Know!

When hearing aid dispensing practices first open their doors, most of the responsibilities, including marketing the practice, fall on the owner. But as the practice grows, it becomes healthier for the practice, and the owner themselves, to hand off some responsibilities to other employees. Ultimately your staff will become a key factor in driving your …

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Candidate Care: Why It Matters and Five Tips to Improve It

One thing we know about today’s candidate market is that it will be more competitive tomorrow. And, as hiring becomes more aggressive, a skills shortage is soon to follow. Don’t let the record high unemployment rate fool you—the healthcare job market is just as competitive as it was pre-pandemic. That’s why it’s important to understand …

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Getting it Right: Hiring for Culture and Employee Engagement in a Post COVID World

While today’s unemployment rate, due to the ongoing pandemic, is significantly higher than it was three months ago, it is sure to fall as the economy comes back and small businesses work to restore payroll and headcount in order to conform to Paycheck Protection Program (PPP) loan forgiveness parameters. Rest assured there will, once again, …

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