We’ve learned a lot since the start of the pandemic. One thing I learned is that we can do virtually anything and almost everything virtually. From grocery shopping and doctor’s appointments to classes and meetings, we can do it all from the comfort of our homes, without ever having to put on shoes…or even pants. …
We can’t predict the future; however, we can rely on experience, expertise and, leaders in the industry to help guide us with our biggest questions about marketing in 2021. The pandemic has impacted many components of our lives, including how we stay connected and communicate. Muffled sounds from masks, isolation, and Zoom calls have compelled …
Top 7 Marketing Trends of 2021 – Our Industry Partners Weigh In Read More »
During the COVID-19 shutdowns this spring, many practices struggled with finding the right way to communicate with patients. Overwhelmingly, practices that followed a plan and stayed connected to their database and/or used a service like Your Patient Contact Center (YPCC) to make calls to patients realized two great benefits. First, those practices reassured patients that …
Patient Recall: The Key to a Successful Comeback Plan Read More »
Think about the last time you received top-notch customer service. Did your doctor call to check up on you the day after a procedure? Did a restaurant give you extra sauces and napkins with your delivery? Did your accountant send a handwritten note on your birthday? Now think about the last time you received terrible …
Five Simple Ways to Create a Five-Star Patient Experience Read More »
I know what you might be thinking: “Uh oh—must be another one of those CQ buzzwords!” But, at least it’s not another acronym, right? All jokes aside, opportunity mindset is essentially a way of thinking and doing—an intentional, positive, and action-oriented attitude. And it relates to everyone in the practice, regardless of his/her position. A …
Opportunity Mindset: Why It Matters and How to Adopt it in Your Practice Read More »
Telemarketing can be an unsettling word for some. It evokes the days of yesteryear when family dinners were interrupted by phone calls and last names were mispronounced beyond recognition. Forget what you thought you knew about telemarketing. In fact, forget the word ‘telemarketing’ entirely. At CQ Partners, we’ve turned outbound dialing into a service essential …
How confident are you that your database is clean? Can you make accurate assessments about your business’s health with the data it contains? If you’re not sure, don’t worry—you’re not alone – not everyone enjoys data crunching, plus, CQ Partners has your back! The importance of a clean database is that it allows your practice …
Three Easy-to-Keep Resolutions for a Clean Database in 2021 Read More »
The Front Office Professional (FOP) is essential to an effective and efficient hearing healthcare office. Both in-person and over the phone, FOPs are key in establishing rapport with patients, creating a positive first impression, and helping to drive opportunities. Many practice owners overlook that their front office staff can and should do more than answer …
Are You Empowering Your Front Office to Drive Revenue? Three Questions to Ask Yourself! Read More »
You’ve been practicing for years and everyone in town knows who you are, but you’re not increasing the number of patients you help each year. If this describes your practice, you’re not alone! In fact, this is a common concern we hear from our Associates—they’re working hard, feel busy, and yet, the number of patients …
Year-Round Success: Strategies for Nurturing People and Culture
When it comes to running a thriving healthcare business, I’m a firm believer...
blog
→
Employee Spotlight: Liz Rutkowski
For nearly five years, Liz Rutkowski has been helping practices succeed...
blog
→
Experience the Impact of Reconnect ‘24 (VIDEO)
Relive hearing healthcare’s favorite event! Reconnect ’24 left us ready...
blog
→
Home | Business | Operations | Marketing | Partners & Programs | Resources | Member Portal | About
CQ Partners works with high-achieving hearing healthcare providers who strive for excellence in patient care, professional development, and practice profitability. Learn from us and learn from our community of 1,000 growth-minded members. A true partnership means that all parties are engaged, open-minded, and solution oriented. If that sounds like you, CQ Partners is the perfect fit for your business.
CQ Partners | 225 Wilmington West Chester Pike, Chadds Ford, PA 19317 | 800-984-3272
