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Diana Dobo

Tips for Optimizing Your Teleaudiology Techniques & Environment

Over the last year, businesses have faced the daunting task of trying to keep their doors open while remaining profitable during the pandemic. This has forced many to change their practices to accommodate customers safely in the new environment. A significant change in the hearing healthcare industry has of course been the utilization of remote …

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Handling Price Inquiries – What FOPs & Providers Need to Know

On occasion, patients call asking about the price of hearing devices. They may ask for a price range or the price of a specific product. Nowadays, most patients have already done some extent of online research and are merely looking for you to confirm the information they have found. From a customer service standpoint, of …

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